Facebook Page AI Agent

AI-powered customer support agent for Facebook Pages that answers inquiries, filters duplicate messages, and responds using your knowledge base.

The Problem

Managing customer inquiries on a Facebook Page manually meant slow response times, missed messages during off-hours, and repetitive answers to the same questions.

The Solution

Built an n8n agent connected to Facebook Messenger via webhooks. It filters duplicate messages to avoid double replies, queries a Page Knowledge Base for accurate information, and uses Google Gemini to generate natural, context-aware responses. The agent maintains conversation memory so interactions feel continuous rather than robotic.

Key Outcomes

Instant responses to customer inquiries 24/7
Duplicate message filtering prevents spam replies
Knowledge base integration ensures accurate answers
Conversation memory for natural, contextual replies

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